Question 1

Can I submit a payment directly to my insurance provider?

Accepted Answer

Psychoeducational testing is not covered under insurance at present because it's not considered a “medical necessity.” However, some health savings accounts (HSAs) or flexible spending accounts (FSAs) will allow clients to be reimbursed for services if your child is diagnosed with an Attention Deficit Hyperactivity Disorder (ADHD), which is regarded as a medical condition. Specific learning disabilities, such as dyslexia or dysgraphia, are not covered by insurance or health expense accounts.

Question 2

What is your cancellation policy?

Accepted Answer

A 24-hour notice is required in order to be reimbursed for cancellation. Emergencies happen, and missing appointments due to unanticipated circumstances will be considered on a case-by-case basis. If the client does not show up for an appointment or does not call within 24 hours of the appointment, they will be charged the for the full session.

Question 3

What payment methods do you accept?

Accepted Answer

The client or the client’s parent/guardian may pay for the assessment ahead of or at the time of the appointment with cash, a personal check, Venmo, or credit card. A bounced check penalty for insufficient funds will include an additional fee of $35.00.

Question 4

What are my rights in regard to confidentiality?

Accepted Answer

School psychologists engage only in professional practices that maintain the dignity of all individuals. Through both words and actions, school psychologists must demonstrate respect for the autonomy of each client and their right to self-determination, respect for privacy and a commitment to just and fair treatment of all persons. This includes the right of privacy for students, parents and colleagues with regard to sexual orientation, gender identity or transgender status.

Information obtained during our professional work together will remain completely confidential. Information is not revealed to third parties without the agreement of a minor child’s parent or legal guardian (or an adult student), except in situations in which failure to release information would result in danger to the student or others, or where otherwise required by law. Whenever feasible, student consent is obtained prior to disclosure of their confidences to third parties, including disclosures to parents.

Click here to read Cogmotion Learning's full Privacy Policy.

Question 5

Where can I read your Terms, Conditions and Privacy Policy?

Accepted Answer

Click here to read Cogmotion Learning's full Terms, Conditions and Privacy Policy.

Question 6

Is your website accessible to people with disabilities? What if I need additional help?

Accepted Answer

We are working to make our website accessible and inclusive for all users. You can read more about our approach and how to contact us regarding accessibility needs in our Accessibility Statement.